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Money and time in your hands

Responsible gambling at Casinolo Casino, on your terms

Play only from 18+, and every Casinolo account already holds deposit limits, loss limits, session reminders, self-exclusion and cool-off periods.

Set a deposit limit
Your safeguards

Your position in Australia, in short

After these five lines you will know the key names, numbers and where to turn for support.

Item
Detail
Minimum age
18+
Licensed by
Gaming Control Board Curaçao, OGL/2013/1738/052
National register
BetStop
National Gambling Helpline
1800 858 858
Limit questions
Your own guardrails

What you gain by limiting the spend beforehand

By the end you will know which cap or pause suits your situation and where it sits in the account.

Where do I cap what goes in?

A deposit limit puts a ceiling on how much can go in over a period you choose. Switch it on before you play if the monthly spend has crept up without you noticing.

When losses reach the line

A loss limit stops the session once the money you have lost reaches the ceiling you picked. Set it when a run of losses has previously pushed you past what you planned.

Knowledge of the time spent

A session reminder tells you when you have been playing for the stretch you set. Turn it on if the clock disappears while you are at the reels or the tables.

Close your account to yourself

Self-exclusion closes your access to the account for long enough to break the pattern. Choose it when a pause is not holding and you want the decision made once, firmly.

When the day runs long

A cool-off period lifts your options off the screen for a short break, then hands them back. Take one when the day has been heavy and you need distance rather than a full exit.
Today, before play
1

Details on your profile

Open the settings area of your logged-in account and check the personal details listed there are current, since limits sit under your own profile.

2

Money in, money out, time

Pick the limit that matches the worry: money in, money lost, or time at the screen. Each one is set separately, and you can combine them.

3

Choosing the stretch

Choose how long the limit should run before it can be reviewed, and confirm the selection in the account so it applies to play from then on.

4

Check the confirmation

Confirm the setting and check the summary the account shows you afterwards, so you leave knowing exactly what is now in place.

Getting outside help

Call someone who answers all night

National Gambling Helpline

A gambling counsellor answers free of charge at any hour of any day, by phone, online chat or email, and talks through your situation without judgement for players or family. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer meetings run across Australia for people who gamble and their relatives, where members share their own experience in person or online and keep privacy among the group. gaaustralia.org.au

National Debt Helpline

Financial counsellors help untangle gambling debt at no cost on weekday business hours, working out payment options with players, partners and family members who carry the same debt. ndh.org.au

Three ways to stop

Decide which break fits what you need

A break measured in days. A cool-off period in your account covers hours or days and freezes access while it runs. You start it in the settings, and play and deposits stop until it ends.

Long stop, no way back early. Self-exclusion closes your account for a long stretch and does not reopen early, however you feel about it later. You set it in the account, and deposits, play and marketing stop for the whole period.

Set the minimum at three months. Setting a temporary period here? Use it for a break of hours or days with access restored afterwards. Shutting access for a long stretch? Choose self-exclusion in the account, which stays in force until the period you set ends. betstop.gov.au

Support behind each answer

Before you decide, after you act

01How do I know play has stopped being fun?+
Money set aside for leisure starts covering everyday costs, and the hours spent climb while the enjoyment falls. A deposit limit set before the next session is a gentler first step than a pause, and either one can start in your account settings today.
02Will blocking myself here block other casinos too?+
Yes, if you sign up to BetStop, the national register run by the Australian Government through ACMA. That listing stops you betting with licensed online and phone wagering providers across the country. A self-exclusion taken inside your Casinolo Casino account covers this account only.
03What does a cool-off period actually change?+
Login and play sit closed for the stretch you pick, while your balance and history stay untouched. When that stretch ends, the account opens again on its own and your limits remain as you left them.
04Can I end a self-exclusion before the period finishes?+
No. Once you choose the stretch, it runs to the end you set, and the account stays closed throughout. The length is yours to decide when you switch it on, so pick a period you can live with.
05Where can I get advice about a relative who plays too much?+
Yes, the National Gambling Helpline advises relatives as well as players, free of charge and around the clock. Its counsellors can talk through what to say at home, and Gamblers Anonymous Australia runs peer meetings for families across the country.